Thank you for your Business!
Please fill out our customer survey so that we may better serve you in the future.
Answer each question below and hit "Submit Form" when you are finished.

Name
Organization
Please provide your B&H Contact or the product B&H Furnishes for you:

Evaluation Scale:
(5) Excellent. Consistently exceeds expectations in this area
(4) Very Good. Meets most and exceeds some of the expectations in this area
(3) Good. Meets a majority of the expectations in this area
(2) Poor. Meets some of the expectations in this area buts sometimes falls short
(1) Very Poor. Consistently fails to reach expectations in this area
(N) Not Applicable or Not Observed

Quality:

1. Overall quality of the stamped products we provide for you?	5  4  3  2  1  N
2. Overall level of satisfaction with our products?	5  4  3  2  1  N
3. Continuous improvement of processes?	5  4  3  2  1  N
Delivery:
4. On-time delivery of parts?	5  4  3  2  1  N
Price:
5. Pricing of our metal stampings compared to other suppliers?	5  4  3  2  1  N
6. Pricing of our tooling compared to other suppliers?	5  4  3  2  1  N
7. Price versus the quality of product you receive?	5  4  3  2  1  N
8. Ability to meet your price concessions and other pricing requests?	5  4  3  2  1  N
Customer Service and Satisfaction:
9. Professionalism of B&H employees?	5  4  3  2  1  N
10. Ability to follow customer procedures and requirements?	5  4  3  2  1  N
11. Response time to your inquiries for quotations, technical information, etc.?	5  4  3  2  1  N
12. Knowledgeable about your product?	5  4  3  2  1  N
13. Response time to quality situations and issues?	5  4  3  2  1  N
14. Response time to "Emergency" requirements?	5  4  3  2  1  N
15. Overall satisfaction compared to other suppliers?	5  4  3  2  1  N
16. Probability of recommending us to others as a potential supplier?	5  4  3  2  1  N
17. Probability of doing future business with our company?	5  4  3  2  1  N
Optional Questions:
18. What can we do to increase our share of your business?
19. What is our "Biggest Need" for improvement?
20. What do you see as our strengths?

Hit "Submit Form" when you have completed.