Evaluation
Scale:
(9-10) An Exceptional Strength. Consistently exceeds expectations
in this area.
(7-8) A Strength. Meets most and exceeds some of the expectations
in this area
(5-6) Appropriate Level. Meets a majority of the expectations in
this area.
(3-4) Not a Strength. Meets some expectations in this area but
sometimes falls short.
(1-2) Least Skilled. Consistently fails to reach expectations in
this area.
(N)
Not Applicable
or Not Observed
Quality
1.
How do you rate the overall quality of the products we provide for you?
2.
What is your level of satisfaction with our products?
3.
How do you rate our design and development capabilities?
Delivery
4.
How does our actual delivery compare to our delivery commitments?
Price
5.
How does our price compare to that of other suppliers?
6.
How suitable is our price for the quality of the product you receive?
Customer Service and Satisfaction
7.
To what degree would you rate our professionalism?
8.
How effective are we at understanding your requirements?
9. Is our response
timely to your inquiries for quotations,
technical information, etc.?
10.
How knowledgeable are we about your product?
11.
How well do we respond to quality problems?
12.
How is our response to your “Emergency” requirements?
13.
How do we compare to your other suppliers?
14.
What is the probability you would recommend us to others as a supplier?
Optional Questions:
15.
What can we do to increase our share of your business?
16.
What is our “biggest need” for improvement?
17.
What do you see as our strengths?
Hit "Submit Form" when you have completed.
Request a Quote
for free online!
