Thank you for your Business!
Please fill out our customer survey so that we may better serve you in the future.
Answer each question below and hit "Submit Form" when you are finished.

Name
Organization
Please provide your B&H Contact or the product B&H Furnishes for you:

Evaluation Scale:
(5) Excellent. Consistently exceeds expectations in this area
(4) Very Good. Meets most and exceeds some of the expectations in this area
(3) Good. Meets a majority of the expectations in this area
(2) Poor. Meets some of the expectations in this area buts sometimes falls short
(1) Very Poor. Consistently fails to reach expectations in this area
(N) Not Applicable or Not Observed

Quality:

1. How do you rate the overall quality of the products we provide for you?	5  4  3  2  1  N
2. What is your level of satisfaction with our products?	5  4  3  2  1  N
3. How do your rate our design and development capabilities?	5  4  3  2  1  N
Delivery:
4. How does our actual delivery compare to our delivery commitments?	5  4  3  2  1  N
Price:
5. How does our price compare to that of other suppliers?	5  4  3  2  1  N
6. How suitable is our price for the quality of the product you received?	5  4  3  2  1  N
Customer Service and Satisfaction:
7. To what degree would you rate our professionalism?	5  4  3  2  1  N
8. How effective are we at understanding your requirements?	5  4  3  2  1  N
9. Is our response timely to your inquiries for quotations, technical information, etc.?	5  4  3  2  1  N
10. How knowledgeable are we about your product?	5  4  3  2  1  N
11. How well do we respond to quality situations?	5  4  3  2  1  N
12. How is our response to your "Emergency" Situations?	5  4  3  2  1  N
13. How do we compare to your other Suppliers?	5  4  3  2  1  N
14. What is the probability you would recommend us to others as a supplier?	5  4  3  2  1  N
Optional Questions:
15. What can we do to increase our share of your business?
16. What is our "Biggest Need" for improvement?
17. What do you see as our strengths?

Hit "Submit Form" when you have completed.